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Approved Solar Retailers: welcome to the NETCC

On 1 February 2023, the NETCC program replaced the ASR program

The New Energy Tech Consumer Code (NETCC) program expands the scope of the Approved Solar Retailer (ASR) program to cover new energy tech products and services including solar PV, energy storage, EV charging, VPPs and more.

All Approved Solar Retailers have now become New Energy Tech Approved Sellers. Find out how to get your business NETCC-compliant below.

We understand that it may take time for some businesses to meet the NETCC's requirements and will be supporting retailers to make the necessary updates for the first six months of the program, up to 1 August 2023.

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Make sure you have access to the Approved Sellers portal

The Approved Seller portal will help you manage your profile and business information including applications, renewals and payments. You will also be able to download your Approved Seller certificate, access marketing materials and guides to share with your consumers.

Your business will have been emailed an invitation to the Approved Sellers portal on 18 January or 1 February 2023. If your business has not received an invite try the 'Forgot Password' option on the portal login page or contact [email protected].

Visit the Approved Seller portal

Ensure your business is compliant with the NETCC

There are important differences between the NETCC and the Solar Retailer Code of Conduct that your business must be aware of and incorporate into its practices and documents.

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Read the NETCC

The New Energy Tech Consumer Code replaces the Solar Retailer Code of Conduct.

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Get more detail on what the NETCC means for solar PV and other new energy tech

Deeper technical information on how to comply with NETCC guidelines.

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Understand key differences with the Solar Retailer Code of Conduct

The NETCC contains a number of new consumer protections.

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Update your business practices accordingly

Staff and contractors will be expected to meet the new standards.

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Start sharing the Consumer Information Products with your customers

Approved Sellers must give their customers an electronic or hard copy of the applicable Consumer Information Product at contract stage.

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Is your business ready? Take our self-assessment.

A quick checklist to make sure your business is ready.

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Follow for updates

We will share program updates here, on email and @newenergytechcc on Facebook and Twitter

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Show your customers your business is an Approved Seller

The Approved Seller logo shows your customers your business meets trusted consumer protection standards. Download the Approved Seller logo from the portal and add it to your marketing and business materials, and make sure you replace any mentions of the Approved Solar Retailer program or logo.

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Frequently asked questions?

Find answers to our most popular questions here.